Finishing schools for BPO training

A plethora of allied careers on the forefront has been brought out by the BPO boom in India. One of the latest in this ever-growing list of professions is voice and accent training. Log on to any job site and one is struck by the demand. With the Businees Process Outsourcing industry penetrating into smaller cities across India, the demand for the trainers are on the rise. Voice and accent training involves equipping professionals with communication skills required to survive in the globalised world.

Many voice trainers claim that voice and accent training is in fact more about speaking English clearly and neutralising native accents. This is to clarify the common misconception that voal training is all about putting on a British or an American accent. Basically no accent is right if it is not accent neutral. In a globalised world it is not possible to work without a neutral accent. Even Britain has 32 dialects which they do not recognise among themselves, opines the trainers. Some of the courses for the trainers cost as much as Rs 15,000 to Rs 30,000 for a 60-hour programme. Many organisations also employ in-house voice and accent trainers. 

 

The scope for trainers is definitely higher in cities like Bangalore, Chennai and Mumbai but with the number of BPOs on the raise and company’s planning to open in cities like Thiruvananthapuram, the prospects are looking good in the future. A beginner can make anywhere between Rs 250-300 per hour. This can go up to Rs 1000-2000 per hour or around Rs 60,000 a month.