Outsourcing enters legal sector

Outsourcing is nothing but contracting out a company's non-core, non-revenue producing activities to third party companies. And recently there has been a big shift to outsource intellectually-based service activities like research, product development, logistics, human relations, accounting, legal work, marketing, logistics, market research.

 Offshore outsourcing has entered to the legal profession as well. However it had not entered the complex agreements but more fundamental labor. BPO companies lifts the burden so that the firm can focus on the aspects that provide maximum value to its clients such as strategy, negotiations, fact development, drafting, depositions and court appearances. Outsourcing legal work, ranging from legal research to proofreading to organizing and indexing documents for trial has emerged as a hot issue in the legal community.

Any talks or discussions on the offshore outsourcing sector leads to Indian BPO companies. India is at the forefront of outsourcing. This is due to technical maturity, cost advantages and the productivity gains firms receive.Today, India is one of the most exciting emerging markets in the world. Skilled managerial and technical manpower that match the best available in the world and a middle class whose size exceeds the population of the USA or the European Union, provide India with a distinct cutting edge in global competition.

 Law firms, legal departments of major corporations and state and federal government are increasingly following the BPO route to reduce cost and increase efficiency. Outsourcing allows them to remain competitive and serve more clients. It has become an indispensable asset to legal community. Moreover Indian BPO companies are more productive because they work six days a week, not five, and they start work 5.5 hours before the UK.

Outsourcing content management work

What is the use of good, clean and relevant content in your website? With good website content you get the benefit of clearly depicting what it is you want to share with people. Also, good content and articles will lead people to your site. With more traffic, you get to earn more from your site making it profitable. A sites success, be it for profit or not, is the number of the flow of traffic to your site. The best part with good articles is that they get you lots of traffic since search engines entirely depend on keyword phrases and single keywords to determine the relevancy and based on that information the article is placed in the search results. Hence it become necessary to have well written articles that has the keywords properly placed.

Many companies depend on BPO who serving the content writing sector as they don’t have the time to write their own content.  There are many outsourcing companies doing the content writing task and the writers are experts in this style of writing and can greatly help your website to get that coveted spot in the search engine rankings. There are many BPO services in India that offer you their writing services with their team of well trained and experienced writers. They offer writing services for almost every niche possible in order to cover any writing needs.

The offshore outsourcing services companies in India would probably be the best since they have done a good job of keeping their content at a high quality to get them high rankings. But it is also good to search for as many companies as possible and read some of their sample work to get an idea of how much it will cost you.

Finishing schools for BPO training

A plethora of allied careers on the forefront has been brought out by the BPO boom in India. One of the latest in this ever-growing list of professions is voice and accent training. Log on to any job site and one is struck by the demand. With the Businees Process Outsourcing industry penetrating into smaller cities across India, the demand for the trainers are on the rise. Voice and accent training involves equipping professionals with communication skills required to survive in the globalised world.

Many voice trainers claim that voice and accent training is in fact more about speaking English clearly and neutralising native accents. This is to clarify the common misconception that voal training is all about putting on a British or an American accent. Basically no accent is right if it is not accent neutral. In a globalised world it is not possible to work without a neutral accent. Even Britain has 32 dialects which they do not recognise among themselves, opines the trainers. Some of the courses for the trainers cost as much as Rs 15,000 to Rs 30,000 for a 60-hour programme. Many organisations also employ in-house voice and accent trainers. 

 

The scope for trainers is definitely higher in cities like Bangalore, Chennai and Mumbai but with the number of BPOs on the raise and company’s planning to open in cities like Thiruvananthapuram, the prospects are looking good in the future. A beginner can make anywhere between Rs 250-300 per hour. This can go up to Rs 1000-2000 per hour or around Rs 60,000 a month.

Economic growth safe in BPO hands

Looking at the recent developments it can be confirmed that the Information Technology-Business Process Outsourcing (IT-BPO) service industry continued to provide sound support to the economy. Based on the surveys it has been found out that total revenues estimated at US$8.3 billion, higher by 30.6 percent than the US$6.3 billion receipts reported in 2008. While the growth rate recorded may have slowdown from those of previous years, it is still robust compared with that of other industries in the country.

In addition there has been a double digit growth rates in revenues in outsourcing sub sectors like contact centre, transcription, animation, software development and others. Contact centres accounts for half or 50.9 percent of the industry's receipts. At the same time the main driver of outsourcing services contribute 21.6 percentage points to the industry's growth, says the report. Simultaneously transcription and animation services also posted dynamic growth amid the expansion of transcription companies and the production of more local animation films. 

Further the survey pointed out that IT-BPO exports have increased by 45.9 percent to reach US$7.7 billion. Export earnings comprised 93.4 percent of total industry revenues, an increase from the previous year's 83.6 percent export-to-revenue ratio. Except for the animation sub-sector, all other sub-sectors recorded higher export-to-revenue ratios, with the highest at 96.1 percent for transcription.

Some facts on back office outsourcing

For the assortment of advantages it offers, back office outsourcing has gained immense popularity over these years. Businesses outsource their back office jobs since they can save the money that they would have to spend for acquiring these tasks carried out in-house. Back office outsourcing companies in India enable business experts to concentrate on core organization activities by lessening the administrative responsibilities of business experts. To be precise outsourcing back office jobs costs much less and yields greater results. 

Leading health care facilities, insurance firms, educational institutions, government agencies, organization establishments, legal firms, banking sector, financial, accounting firms and other people take benefit of the outsourcing services. There are numerous well-recognized outsourcing companies offering outstanding back office services. The best thing with the back office outsourcing firms is that they deliver consistent and competent service. They are always equipped with innovative technologies and software. Also a team of professionals which includes information conversion professionals, accountants, auditors, editors, proofreaders, quality controllers, monetary analysts and others with profound understanding about distinct file formats, accounting, auditing rules and data conversion tools and methods compliment the work of BPO in India. They have the capability to competently manage even complex back office projects and deliver good results within the specified time limit.

BPO services making a change in its own way

Is Business Process Outsourcing services solely for multinational companies? The answer is a complete no. Even though the multinational companies are the prime beneficiaries of the BPO services largely, the benefits of BPO are supporting even the small business to make products and services more affordable, ultimately aiding the customers.

Generally the multinational companies outsource their noncore processes to service providers located onshore as well as offshore. Outsourcing a part of their work which are non pivotal helps the companies to reduce operational costs which in turn helps in reducing costs of producing products and services. And this in turn helps the businesses to produce products and services in a cost effective manner. At the same time, BPO services not only support the business and the service providers, they are functional for customers as well. Since customers all around the globe consume products and services offered by multinational companies, they are always in look out for goods at affordable rates. 

Third world countries as well as some of the developing countries suffer from shortage of food, oil etc. even though BPO services can merely contribute anything to improvise the food and oil conditions, it can help in providing products and services at an affordable rate. In this way, BPO service providers are lending a helping hand towards developing countries.