The Indian BPO Industry has the potential to drive India's economic growth through the next few years. The strength of the BPO s in India lies in experience, language proficiency, entrepreneurial zeal, skilled workers, expertise in new technologies and a cost advantage. The services offered by the BPO companies are in HR, finance and accounting, transaction processing, content development, engineering, design, remote education, market research, data search, network consultancy, etc. Indian BPO industry is essentially still in the early stages of evolution. The Indian BPO market is in its early high growth phase and is growing at an astronomical pace.
The main attraction of BPO or business process outsourcing players came in primarily for low cost and high quality services; the second feature was the rapid ramping up of operations and a modern BPO infrastructure, which propelled India's economic growth to a new horizon. Improved infrastructure is another important factor which has helped India to achieve tremendous success in the field of IT/BPO. There has been tremendous growth and improvement in telecom, power and roads infrastructure in the last few years in India. Relevant telecom facilities are an important precondition for the success of the software and BPO industry.
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