Insurance BPO Services @ Shriram Value Services

The insurance Industry is facing a huge pressure with increasing competition and consolidations. To meet the company’s demands, to attain maximum results and to get best output in a cost effective way many insurance companies are seeking other alternatives. Among many options outsourcing seems to the best choice. Shriram Value - BPO service providers offer End-to-End Insurance Services in Life and Property - Casualty Insurance sector.

If you want your insurance organization to gain a competitive edge, consider Shriram Value BPO Services. We help your organization to attain greater heights through increased proficiency.

Our Services Include:

Life Insurance

New Business

• Application Processing

• Data entry

Policy Set Up

• Policy processing

• Policy issue and dispatch

• Policy administration and maintenance

Policy Changes

• Renewals processing

• Customer service

• Maintenance of customer information database

• Surrenders

• Renewals follow up 

Premiums

• Receipting premiums

• Premium reconciliation

Claims

• Claim processing

• Survival benefits

Payments

• Agent commission payment

• Refund

Property and Casualty

New Business

• Scrutiny of proposal

• Followup with Channels/sales team

• Premium Calculations

• Sales/ Quotes acceptance & conversion

• Underwriting

• Customer Retention/ Cross and up-sell

• Customer Enquiries

• Verification / Validation

• Policy Issue

• Delivery Requirement

Policy Servicing

• Customer Service

• Name/ Owner/ Address Changes

• Certificate Re-issue

• Adjustments/Endorsements/ Rider & Coverage Changes

• Renewals and Quotes

• Cancellations

• Refunds

• Premium Mode Change

• Bank Changes

• Collections followup

Claims

• First Notification of Loss

• Claim Set-up

• Investigation/ examination

• Review & assessment

• Coding

• Reserves

• Policy Specific emergency assistance

• Excess/ Deductable Management

• Settlement Agreement

• 3rd Party Claims (property damage & bodily injury)

• Subrogation

Payments & Accounting

• Settlement Payments

• 3rd party payments

• Closing Payments

• Premium Audits

• Remittance exceptions

• Reconciliations

• Billing

Analytics

• New Business Analysis

• Premium Analysis

• Claims Analysis

• Agency force Analysis

• Channel Analysis

Shriram Value Services is best choice for Insurance outsourcing services because of:

• Expert services
• Well Organized process
• Quality control processes
• Adapted services
• Experienced workforce
• Domain expertise

Shriram Value Services is offering a wide outsourcing services across a vast range of industries and has years of experience and expertise in providing quality insurance services. Organizations in the U.S and U.K who have outsourced insurance services to us are able to focus more on their core business tasks while getting access to excellence insurance services.