Cloud computing and BPO go hand in hand

There has been much ado over the cloud computing and most people have no idea what it is. Even though is pretty hard to comprehend, in simple terms, cloud computing is internet based computing whereby shared resources, software and information are provided to computers and other devices on demand. We have seen a paradigm shift from mainframes technology to client servers and later client servers to web based applications. Precisely, cloud is a metaphor for the internet and has become an alternative to in house computing system.  

The potent combination of cloud computing and BPO will yield more benefits in the sector like agility, scalability and cost arbitrage. BPO players have been providing process consulting and delivering business processes for clients and if the process can be clubbed with the shared technology infrastructure options of cloud computing, the entire outsourcing business can be facilitated. Hence forth the BPO will see some transformation as it benefit from the associated application platform into the cloud. As the outsourcing process move into a cloud based platform, companies don’t have to worry about the legacy systems, significant investments in maintenance and upgrades and also become cost effective. 

Most service providers of cloud based solutions offer variable pricing and when it joins hands with BPO, the end result is higher cost arbitrage, and even higher scalability. The model is pay per use and the costs can be constantly monitored to be maintained at an optimal level. This is really a relief from the burden of infrastructure costs that BPO companies have been suffering since years.